ABOUT US

After-Sales Support and Quality Assurance by Exact Quality Sdn Bhd

It's essential to have a support that stands by your side when it comes to home and kitchen appliances. Exact Quality Sdn Bhd is that unwavering ally, committed to delivering top-notch after-sales service and ensuring your utmost satisfaction.

At Exact Quality Sdn Bhd, we take pride in extending our expertise to a wide range of electrical home and kitchen appliances, catering to the needs of discerning customers who value quality and performance. We proudly offer our after-sales support for renowned brands such as Elba, Faber, Tuscani and Rubine. Moreover, we are the trusted service center for selected Braun personal care products and Nissei blood pressure monitors.

Our dedication to excellence extends beyond servicing your appliances, it encompasses the entire customer experience. We understand that exceptional products deserve exceptional care, which is why we offer nationwide coverage, with a vast network of over 100 authorized service centres. No matter where you are, you can count on us for prompt and reliable support when you need it most, ensuring that your cherished appliances continue to perform optimally.

Quality and customer satisfaction are at the core of our ethos, and to underline our commitment, we proudly maintain and implement the ISO 9001:2008 quality management system. This rigorous quality control process ensures that every aspect of our service meets the highest standards, so you can trust us without reservation.

VISION:

To be the Pinnacle of Excellence in After-Sales Support and Quality Assurance

At Exact Quality Sdn Bhd, our vision is to set the industry standard for after-sales support and quality assurance in the realm of home and kitchen appliances. We aspire to be the unrivaled leader in this field, continuously pushing the boundaries of service excellence and customer satisfaction. Our commitment is to stand as the beacon of unwavering support and reliability, ensuring that every customer's appliance experience is nothing short of exceptional.

MISSION:

Empowering Lifestyles, Delivering Excellence

Our mission is a reflection of our dedication to enhancing the lives of our customers by delivering excellence in every aspect of our service. We are here to empower your lifestyle by providing top-notch after-sales support for a wide range of electrical home and kitchen appliances. Through a vast network of authorized service centres, we ensure that your cherished appliances continue to perform optimally, no matter where you are in the nation.

TEL	: 03-6286 9000
EMAIL	: eqservice@fiamma.com.my


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